Services

WhatsApp Integration for Business

Leverage the power of WhatsApp for seamless customer communication, powered by AI. From customer support to sales and notifications, we help you integrate WhatsApp into your business workflows for maximum impact.

1
Business Needs Assessment
Goal: Understand your business goals and identify WhatsApp integration opportunities.
- Analyze customer communication workflows and pain points
- Identify use cases for AI-driven WhatsApp automation (e.g., customer support, sales, notifications)
- Define success metrics and business impact
Deliverables:
- WhatsApp Integration Opportunity Map
- Business Use Case Report
- Success Metrics Definition
2
AI-Powered Chatbot Design
Goal: Design intelligent, conversational AI chatbots tailored to your business needs.
- Develop conversational flows for customer interactions
- Integrate AI models for natural language understanding (NLU)
- Define fallback and escalation paths for complex queries
Deliverables:
- Conversational Flow Diagrams
- AI Chatbot Prototype
- Escalation Workflow Design
3
WhatsApp API Integration
Goal: Seamlessly integrate WhatsApp Business API with your systems.
- Set up WhatsApp Business API with verified accounts
- Integrate with CRM, ERP, or custom systems
- Enable two-way communication and message templates
Deliverables:
- WhatsApp API Setup
- System Integration Documentation
- Message Template Library
4
AI Training & Fine-Tuning
Goal: Train AI models to handle industry-specific and business-specific queries.
- Use historical data to train AI for accurate responses
- Fine-tune models for domain-specific terminology
- Validate AI performance with real-world scenarios
Deliverables:
- Trained AI Models
- Domain-Specific Dataset
- Performance Validation Reports
5
Testing & Validation
Goal: Ensure seamless communication and reliable performance.
- Conduct end-to-end testing with real-world scenarios
- Validate message delivery, response accuracy, and fallback mechanisms
- Gather stakeholder feedback for improvements
Deliverables:
- Test Plans & Execution Logs
- Stakeholder Feedback Summary
- Error/Success Rate Reports
6
Deployment & Monitoring
Goal: Deploy the solution and ensure continuous monitoring.
- Deploy WhatsApp integration with monitoring and logging
- Enable real-time analytics for message performance
- Set up alerts for errors or downtime
Deliverables:
- Production Deployment
- Monitoring Dashboards
- Alerting & Logging Setup
7
Continuous Improvement
Goal: Adapt and evolve the integration as business needs change.
- Track performance metrics and user feedback
- Iterate on chatbot flows and AI models
- Plan for new features and use cases
Deliverables:
- Performance Reports
- Improvement Backlog
- Feature Roadmap

Services

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Ad Hoc Development and Support

Need a quick fix or a small feature? We can help with that too. Our team is available for ad hoc development and support to keep your systems running smoothly.

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WhatsApp Integration

Integrate WhatsApp Business API with AI-driven solutions to enhance customer communication, automate workflows, and drive engagement.

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